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Jobs
Customer Service Representative
| Posted On: Jun 23, 2025
Kent, WA 98031
3 Months, Contract
On-site
Job Summary
- Job Title:
- Customer Service Representative
- Posted Date:
- Jun 23, 2025
- Duration:
- 3 Months, Contract
- Shift(s):
-
08:30 - 17:00
- Salary ($):
- 28.00 - 30.00 per Hourly (compensation based on experience and qualifications)
- We care about you! Explore Rangam’s benefits information
Talk to our Recruiter
- Name:
- Bilal Shekh
- Email:
- bilal@rangam.com
- Phone:
- 414-377-0140
Description
8:30 AM – 5 PM | Onsite | Overtime possible
Temp-to-hire after 91 days, based on performance
Summary:
- Support the order and rental process by maintaining accurate records, tracking part availability, and coordinating across sites.
- This role requires strong initiative, direct communication with the manager, and occasional warehouse access for inspections. Forklift use may be needed.
Key Responsibilities:
- Manage customer inquiries (phone, email, in-person)
- Coordinate orders, deliveries, and returns using Rental Results
- Track inventory, schedule technicians, and support service orders
- Assist with contract updates, billing, and documentation
- Collaborate with the branch team to resolve issues and meet customer needs
- Compile reports and support shop technicians as needed
Requirements:
- High school diploma + 2 years of related experience
- Forklift experience preferred
- Strong communication, organization, and customer service skills
- Proficiency in Microsoft Office and ERP systems
- Comfortable in both office and warehouse settings, with PPE