Senior Organizational Change Management Lead

Description

Senior Organizational Change Management Lead

Personnel Qualifications:

• At least seven years of experience performing the functions associated with this labor category

• Ability to understand and communicate technical concepts to others, including business stakeholders

• Ability to develop a fit-gap analysis of deficiencies with mitigation strategy

• Ability to use facts and data with storytelling to develop key Enterprise and Operational messages

• Strong interpersonal and communication skills (verbal, written, and via presentations) with a strong ability to convey strategy and action plans in a clear and concise manner, face to face or virtual

• Experience working under deadlines and with multiple project workstreams

• Strategic analysis and planning experience

• Knowledge of how organizational design, organizational culture, or business process improvement support organizational mission

• Knowledge of change management principles and best practices

• Experience with software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall

• Software implementation experience

• Data analytics and visualization experience

• Experience conducting a learning needs analysis, developing a learning plan, and applying the knowledge to establish learning material

• Proactively seeks solutions to problems

• Able to exercise good judgment by making timely and effective, well-informed decisions

• Experience working under deadlines and with multiple project workstreams

• Ability to understand the big picture and the interrelationships, including the impact of changes in one area on another area

• Able to effectively lead and thrive in ambiguity while developing/maintaining an organizational vision

Capabilities

Responsibilities may include the following:

• Establishes a structured OCM methodology to maximize adoption

• Leads organizational change management activities

• Identifies and mitigates adoption risks and issues

• Develops a communication strategy

• Develops an enablement strategy

• Drives the execution of marketing and messaging initiatives

• Plans, develops, and delivers comprehensive learning programs and tracks enablement execution

• Ensures the entire organization knows how to use the platform to achieve the best employee experience

• Serves as a liaison to stakeholders to promote program awareness and generate overall support for program activities and achievement of program objectives

• Identify and assess risks, issues, and opportunities with impacts for stakeholders and work with leadership to mitigate issues/risks