Contract Membership Specialist

Description

M-F, 8am - 5pm. Full time, No OT...

100% Remote

BONUS - manager would like to see Excel test scores.

Needed for at least one year, high possibility to extend for the full two years,

No specific area/degree but must have a Bachelors Degree minimum

• Candidate must be willing to participate/lead meetings and team calls occasionally.
• Manager values a candidate that is highly driven to learn to skills and take on new projects voluntarily.
• Manager likes candidates that are inquisitive.
• Need someone who is HIGHLY analytical.
• They'll be searching various systems, if they see something wrong they'll need to "go down the rabbit hole" to find out "why?"
• Need strong critical thinking skills to know when to search system to system for various bits of info.
• Must have experience working with multiple large data management systems, contracts and pricing, and/or contract development and analytics.
• Must have very strong writing/grammar and communication skills.
• Needs to have high attention to detail and accuracy.
• Must be able to perform high level Excel functions, formulas, vlook-ups.

Title: Contract Membership Specialist (CMS)

• Utilize Model N Revenue Manager to Maintain the Membership Life Cycle of Large Organized Customers (LOC). This includes contract membership activities surrounding new eligibility and continued maintenance such as movement, additions, and deletions.
• Works independently with Revenue Manager platform to create and manage membership affiliations and eligibility status for both direct and indirect customers.
• Processes Master Data requests within SAP iShift according to business rules for Vaccines accounts.
• Resolve membership affiliation and inquiries from account management teams.
• Monitor Revenue Manager platform and boundary systems to confirm data accuracy.
• Responsibility for managing daily business tasks and processes with internal/external key stakeholders.
• Access and process data within reporting tools, including Revenue Manager, MicroStrategy, and boundary systems.
• Communicate and resolve membership discrepancies with internal and external customers; resolve inquires, maintain synchronization and integrity of membership.
• Create, maintain, and support a collaborative environment with external customers and internal business partners.
• Responsible and accountable for data compliance activities within membership and the oversight and execution of applicable processes and business decisions to achieve compliance.
• Ensure accurate and up-to-date membership files are retained according to audit/compliance requirements.
• Support and collaborate with client Account Management team regarding contracting and membership processes.
• Proactively collaborate with internal teams and external customers to harmonize membership processes, resolve issues, and address business challenges.
• Comply with SOX and Government Pricing P&Ps.
• Support and follow all SOP documentation guidelines, compliance, and auditing processes.

Qualifications:

• Bachelor’s degree required.
• Model N and SAP iShift experience preferred.
• Experience in Contracting, Membership or Pricing preferred.
• Change and growth mindset with high degree of independence and adaptability to changing environments.
• Critical thinking and problem-solving mindset.
• Strong analytical thinking, Excel, and implementation skills.
• Excellent written/oral communication skills. Ability to communicate effectively and professionally.
• High level of attention to detail and accuracy.

Years of Experience: 1 - 3 Years