Jobs

Description

8 - 5 pm ET
 

Hybrid 3 days a week- can be in any time zone but must be available to work ET
 

Must have 1 year experience within the past three years using SAP
 

Top 3 skills - B2B collections experience, good communication skills, good excel skills

Core Responsibilities And Tasks

• Drive proactive improvements to Collections effectiveness
• Provide impactful proactive action plans via frequent monitoring of past due percentages
• Create and execute strategic actions plans to enhance cash flow timeliness
• Ensures SLA’s are met and partners with extended Shared services team to improve performance
• Challenges Status Quo and actively participates in continuous process improvement projects and Kaizen events
• Performing root cause analysis, drives process improvement to ensure further process efficiencies
• Drive process and ensure goals are met, by participating and leading governance calls
• Timely collections and resolution of past due accounts receivable for assigned key customer accounts
• Develop and maintain positive and effective relationships with external Key Account’s and internal stake holders
• Work closely with Customers and Cash Applications Department to resolve open credits & refunds
• Lead initiatives to improve DSO, involving various internal stake holder groups
• Champion SAP improvement projects
• Dispute management

Position requirements

Formal education

Minimum qualification –

• Specialized skill training/certification a plus

Knowledge & experience:

• 5+ years of B2B Collections work experience & sound knowledge of order-to-cash process
• Excellent written and verbal communication skills
• Must be proficient in Microsoft Excel, Word, and Outlook
• SAP and Get Paid experience
• Portal uploading (preference for Government portals - PIEE ( WAWF) and IPP.gov